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Visitor Services

E-mail a Patient

We know you are thinking about your loved one under our hospital care. That’s why we have developed the “Get Well Soon E-Mail” program. Include your loved one’s name and get-well wishes (please do not include sensitive or confidential information in your message). Our volunteers will hand carry the message to your loved one as quickly as possible.

Gift Shop

The Bedford Memorial Hospital Auxiliary operates a full-service gift shop stocked with gifts, snacks and drinks, flowers and personal care items. The shop accepts phone orders 540-587-3374 and major credit cards are welcome.


Parking for hospital patients and visitors is located adjacent to the Bedford Medical Office Building and the hospital main entrance. Patients and visitors are cautioned not to park in emergency spaces and other illegal parking areas. If you need assistance parking your car(s), please have someone call security for you.


Security officers are on duty throughout the hospital 24 hours a day. Nighttime visitors can call the operator at extension “0” to have an escort back to the parking area.


Bedford Memorial is a smoke-free  facility and campus. Smoking is not permitted within the hospital.

Visitation Hours

Normal visiting hours are 8 a.m. – 8 p.m. for medical and surgical. Specific guidelines for visiting intensive care patients are posted on the Intensive Care Unit door. Specific guidelines for visiting obstetrical patients are posted on the Obstetrical Care Unit door.

Volunteer Guest Services

When you visit your loved one or friend, our volunteer guest services staff is here to assist you. We offer guest services in our main lobby to assist visitors while their family members or friends are in surgery or in the hospital. Our friendly staff is located at the front desk in the hospital’s main lobby; it is our goal to make your visit with us as stress-free as possible.

To assist you, we offer:
• Request security assistance with car
• General information
• Escorting services
• Hospital maps/way finding

For more information, please visit us at the main entrance between 9 a.m. and 3 p.m.

Wireless Internet

Bedford Memorial Hospitals offers wireless Internet capabilities in the Central Waiting Area.